These are just a few of the positive comments that have been submitted from residents and visitors. If you would like to submit a comment, please fill out the form here.
"I want you to know how thoughtful and helpful one of your
employees was in helping us. My mother is in a scooter and obviously
cannot negotiate the stairs on the Riverwalk. We were directed to go in
one direction by a hotel employee to reach our destination. However, our
destination was on the other side of the river, requiring us to cross
over. Following the directions of the hotel employee we ran into a dead
end flight of stairs. Donna directed us how to get to the other side and
even walked there herself to make sure we found the elevator back down from
street level. She went far above and beyond what was required of her and
was very kind to Mom. My family and I appreciate her help and you for
creating the atmosphere and expectation of your employees that they feel they
can take this extra step. It is a big A+ for San Antonio as a
destination. Thank you."
- Judy Andersen
"The
Maintenance Amigos are doing a great job keeping the Riverwalk area spotless,
which is an ewnormous task given the all the foot traffic and many restaurants.
We met Amigo Kirk as he went about his tasks, and told him how much his efforts
are appreciated. San Antonio has a wonderful asset in the Riverwalk and
surrounding areas. The new Museum Reach/Pearl Brewery area is blossoming
wonderfully. The walk up and back from Commerce is a pleasant experience, and a
good way to observe how much effort has been made on this project."
- Bill Williams
"We were visitors to your magnificent city and
had many questions and inquiries on where to go etc. Catherine Martinez was the
most efficient, knowledgeable, friendly and just all around great San Antonian
we could met! Many thanks to her and for recommending a fabulous restaurant for
our 12 of us as we celebrated Air Force graduation. Many thanks!"
- Alison Ricker
"I just wanted someone to know about employee
Rose Daniels. Rose went above and beyond what was expected while my 2 sisters
and I were visiting the river walk. Rose was very friendly and kind, helped us
to find our way around, told us history of the river walk, and even took our
picture. Thanks Rose....we need more like you!"
- Sheila Lannoo
"This evening we had a most pleasant visit to the River
Walk in San Antonio! We thoroughly
enjoyed walking both sides of the river, shopping and watching the lights come
on and twinkle on the water. The
highlight of the evening may have been the conversation we had with David Dunn
of your staff. We stopped to read a sign
about the river when David approached to ask if we had any questions; perhaps
this wasn't a good move on David's part as my husband and I are both retired
academics! We spent the next fifteen to
twenty minutes peppering David with questions about the construction, on-going
maintenance, water sources, etc, etc, etc.
David made us feel as though our questions were a chance for him to tell
us about his love of the city. He was
ever so patient and extremely courteous.
You have a gem in him! Thanks for
having such wonderful folks available to visitors, they make the city come
alive to visitors!"
- Fran & Pete Sheridan